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Privacy Policy

Your privacy is important to us. It is TanSmarter's policy to respect your privacy regarding any information we may collect from you within our mobile app and any other platforms we operate.

Author: TanSmarter Team
Date published: January 15, 2025
Last updated: October 7, 2026

1. Information Collection and Use

We only ask for personal information when it is essential for providing our services. TanSmarter does not require an account or sign-in. Your profile, quiz answers, preferences, and session history are kept on your device. If iCloud is turned on for TanSmarter, Apple also keeps them in your private iCloud database so your other devices show the same profile; we cannot read your private iCloud data. We collect information by lawful and transparent means, with your knowledge and consent, and we will explain why we are collecting it and how it will be used.

If you used an earlier version of TanSmarter, the app brings that history across once. When you update on a device that already had TanSmarter, it uses the device key earlier versions stored in your iOS Keychain to download your profile and sessions from our servers. If that does not find them, "Restore my history" can: you enter the email address of your earlier account, it is sent to Clerk, the sign-in provider earlier versions used, and Clerk emails you a one-time code. After the code is confirmed, the app downloads that account's profile and sessions from our servers, saves them on your device, and ends the sign-in. The app does not keep your email address.

We use precise or approximate location data only to provide UV index, weather, lower-UV period, session planning, and optional reminder features. Your location is sent to Apple to look up weather and place names; we do not receive it. Your session history may include a city, region, location type, or similar non-precise label so it remains understandable.

2. Data Retention

Your profile and session history stay on your device, and in your iCloud if it is turned on, until you reset your data or delete your profile. Manual location choices, weather, and place names may be stored locally on your device so TanSmarter can work without repeatedly asking for the same location. Local location data is cleared when you reset your data, delete your profile, or switch away from a manual location. Optional reminders are scheduled on your device.

Earlier versions of TanSmarter stored your profile and sessions on our servers, and those servers keep running for anyone still using an earlier version. That copy is not removed when you update or when you delete your profile in the current version; see "Data from earlier versions" below. For optional reminders, earlier versions stored a rounded approximate location and timezone on our servers while reminders were enabled. They also stored push tokens, reminder preferences, notification event logs, and a weather snapshot cache. Notification event logs are retained for 90 days, then purged. Weather snapshots are retained until expiry, and stale snapshots are purged after 24 hours. Reminder location becomes stale after 7 days without refresh and is cleared when reminders are disabled, data is reset, or the profile is deleted in an earlier version. We securely store any data we retain to protect it against loss, theft, unauthorized access, disclosure, copying, use, or modification.

3. Data Sharing

We do not share any personally identifying information publicly or with third parties, except as required by law or as needed to operate TanSmarter. Apple provides weather (Apple Weather) and place names based on your location, and stores your iCloud data. Clerk receives your email address only if you use "Restore my history". We also use analytics, crash/error monitoring, and paywall providers, including PostHog, Sentry, and Superwall, to understand product usage, diagnose reliability issues, and present purchase options. Subscriptions are processed and managed by Apple. Session replay, passive touch capture, and screen capture are disabled, and we avoid sending sensitive fields where possible.

TanSmarter is a paid app. When you buy a subscription or lifetime access, Apple handles the payment and we never see your card details, billing address, or Apple Account credentials. We receive only what is needed to unlock the app for you: which product was bought, whether it is currently active, and whether a free trial has been used. To link that purchase to your profile, we share a random profile identifier with Superwall; it does not include your name or email address. Profiles created before TanSmarter introduced paid access, including history brought across from earlier versions, keep access without a purchase, which we determine from the date the profile was created.

4. External Links

The TanSmarter app may contain links to external sites that are not operated by us. Please be aware that we have no control over the content or privacy practices of these sites and cannot accept responsibility or liability for their privacy policies.

5. Location Data

TanSmarter uses your device location to:

  • Fetch accurate UV index data for your current location
  • Show lower-UV periods and plan sessions around local conditions
  • Let you save a manual location fallback on your device

Location access is only used while the app is active, such as when you check UV conditions or start a tanning session. You can disable location access at any time through your device settings, though this will limit app functionality. You can also use or clear a manual location inside the app.

6. Your Choice

You are free to refuse our request for personal information, understanding that this may prevent us from providing some features of the app. Location access is required for core app functionality but you retain full control over when to grant this access.

In Settings, "Reset my data" clears your session history, preferences, manual location, cached weather, and local scheduled notifications while keeping your profile. "Delete my profile" permanently deletes your profile and its sessions from your device and from your iCloud, so your other devices start over too. Deleting the app alone does not delete the copy in your iCloud. In earlier versions, "Reset my data" also cleared the push tokens, reminder location, and local scheduled notifications for reminders sent from our servers.

7. Data from Earlier Versions

If you used TanSmarter before version 2.0, a copy of the profile and sessions from that version stays on our servers. To have it deleted, email support@tansmarter.com from Settings > Contact support, which includes your Support ID, or from the email address of your earlier account. You can also delete it yourself with "Delete my profile" in an earlier version of the app, before updating.

8. Acceptance of Policy

By continuing to use the TanSmarter app, you accept our practices regarding privacy and personal information. If you have questions or concerns about how we handle user data and personal information, feel free to contact us at support@tansmarter.com.

Effective Date: 15 January 2025